CrownBet Review

Introduction

CrownBet interface

The following is an in-depth review of the betting agency CrownBet. This review covers the history, features, interface, sports & racing markets, upsides and downsides of the service.

This review is part of our comprehensive Bookmaker Reviews section. The Betting Agencies page provides information and reviews for other sports betting agencies that are suitable for Australians. The following details are updated periodically to keep them up to date.


History, Location and Licence

CrownBet is a Northern Territory licensed bookmaker with an office in Sydney. It is marketed as being Australia’s largest 100% Australian owned bookmaker. The service was called Betezy until September 2014 and then BetEasy until March 2015.

The Betezy brand was originally launched in 2005 by the bookmaker A. Kay, trading as AK Racing. Prior to that AK Racing used the domain bestoddsbet.com, which was launched in 2003. Under prior management Betezy had a chequered past, having previously come under investigation by the Northern Territory Licensing Commission and the ATO.

In March 2014, Matthew Tripp – a former owner of Sportsbet – purchased the assets of Betezy. The service was re-branded as BetEasy in September that year.3

In January 2015, BetEasy announced a joint venture with Betfair, where from January 6 2015 Betfair would focus purely on exchange wagering and BetEasy would provide fixed odds and tote products. This venture was a result of James Packer’s Crown Resorts deal with BetEasy owner Matthew Tripp, which effectively gave Crown Resorts control of BetEasy. Crown Resorts owns two-thirds of the joint venture, with Matthew Tripp owning the remaining third of the business. 5

In March 2015 BetEasy was re-branded as CrownBet, named after its majority owner, Crown Resorts. Crown Resorts announced that CrownBet and the Crown Signature Club will launch a loyalty program partnership, with CrownBet members to earn Crown Signature points with every racing and sports bet they place. CrownBet members will be able redeem these points across their choice of Crown experiences, including Crown’s restaurants, hotels, retail precinct and gaming offerings. The points will also be redeemable as CrownBet Bonus Bets in the near future.

CrownBet is very much focused on the Australian market with only Australian dollar accounts offered. The website is only available in English with decimal odds. CrownBet is an approved betting partner with the AFL, NRL, Cricket Australia and tennis Australia.

CrownBet is Australia’s fastest growing bookmaker, with more than 110,000 newly-registered customers to date in fiscal 2015. CrownBet is the exclusive wagering partner of the AFL for the next five years.4

Services and Features

New member offers Use this link to receive a matched first deposit bonus up to $100 in bonus bets. This offer is only available to QLD, NT, TAS and ACT residents.
Deposit options Credit card, bank transfer, cheque, Skrill/Moneybookers, BPAY, POLi 2
Withdrawal options Bank wire, Skrill/Moneybookers
Transaction fees None
Currencies AUD
Languages English
Odds formats Decimal
Minimum deposit $10 for most methods
Minimum withdrawal $5 for most methods
Minimum bet $0.01 for online wagers. For telephone betting the minimums are $50 for racing bets and $20 for sports bets.
Maximum bet/payout Not explicitly stated on the new website. CrownBet support have informed us that “each bet is at the traders discretion”.
Deposit turnover requirements 1x
Bonus credit turnover requirements 1x at odds of 1.50 or more
Bookmaker margin 4.9% (see below for more details)
Credit facilities Credit betting is available upon application
Forbidden Jurisdictions Afghanistan, American Samoa, Aruba, Bahamas, Bahrain, Barbados, Belarus, Belgium, Bulgaria, Burma, Brazil, Canada, China, China, Congo, Cote D’Ivoire, Cuba, Cyprus, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iran, Iraq, Israel, Italy, North Korea, Lativa, Lebanon, Liberia, Libya, Macau, Marshall Islands, Martinique, Mayotte, Mexico, Micronesia, Myanmar, Netherlands, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, Palestinian Territories, Puerto Rico, Republic of South Sudan, Reunion, Rwanda, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, Serbia, Sierra Leone, Singapore, Spain, Sudan, Syria, Taiwan, Tanzania, Timor-Leste, Tunisia, Turkey, Turkmenistan, United States, United States Minor Outlying Islands, Vatican City State, Virgin Islands, Wallis And Futuna Islands, Zimbabwe
Mobile betting Apps are available for Apple and Android devices.
Identity checks CrownBet will attempt to verify all customers electronically using Veda Advantage. Should the Veda ID validation service not be successful you are required to verify your identity by providing certified copies of your identification. Your ID must be verified with 90 days of opening an account. Funds cannot be withdrawn until your account is verified. Members who use a credit or debit card for deposits may be required to provide a front copy of their card on request.
Dormant account fees None that we’re aware of
Support Email, phone (1800 number), fax and live chat.

 

Betting Interface and Website Layout

CrownBet odds display

When the service was re-branded from Betezy to BetEasy, the website was launched with a completely new interface. The new interface addresses all of our criticisms of a previous version of the website. No further changes were made to the website functionality when BetEasy was re-branded as CrownBet.

The interface uses the ubiquitous three-column layout with sports listed on the left, markets and odds in the centre and the betting slip on the right. The sports navigation menu is static. When you select a sport, two “Filters” are displayed at the top of the central column. For example, if you select ‘Soccer’ a filters for countries and leagues are displayed.


CrownBet betting slip

When you select a league a list of matches is displayed with head-to-head odds shown. For some leagues, such as the NRL, the Line, 1-12 and 13+ odds are also concisely displayed for each fixture. Below each fixture is a link to view all of the markets for a particular event.

The betting slip functionality is very typical of a modern betting interface. When you add more than one selection to the slip you have the option of submitting single, multi and/or “Extra Multi’s” (such as Doubles, Trebles, Yankee, Lucky15, etc.). When you enter stake amounts the potential returns are automatically displayed. You can toggle the display of the betting slip by clicking on the button at the top right corner of the slip.

Overall, it isn’t the prettiest interface, but the CrownBet website is leaps and bounds ahead of the previous Betezy design. The new setup is feature-packed, intuitive and fast to use.


Bookmaker Margins

In our most recent bookmaker margin survey, CrownBet had an average bookmaker margin of 4.9%, which was equal to the survey median. From a punter’s perspective, the lower the margin, the better.

Sports Markets

CrownBet offers markets on a broad selection of sports and the depth of markets per event has improved substantially over the last few years. Typical numbers of markets to expect are: Tennis (ATP/WTA): 9, Baseball (MLB, Japan): 35, AFL: 80+, NRL: 70+, NFL: 40+.

While the selection isn’t as broad or as deep as what you get with gaming giants such as bet365, the offerings are certainly enough to warrant using CrownBet as a stand-alone membership.

Horse Racing

CrownBet events display

Thoroughbred racing is available for venues in Australia, New Zealand, South Africa, France, Hong Kong and the UK. Harness and greyhound betting is available for tracks across Australia and New Zealand.

Win/Place, Quinella, Exacta, Trifecta and First Four markets are available on most races, while doubles, trebles and quaddies are available each day for most venues.


CrownBet runners display

For most Australian thoroughbred venues, Fixed, Best Tote+ (for Win) and Best Tote (for Place) odds are available. For harness and greyhounds you get Midi Div and for overseas thoroughbreds you get VIC + 5%. Note that Best Tote is the best win dividend of the three TABs while Best Tote+ is the best win dividend of the three TABs and the official Starting Price.

Unlike the previous Betezy interface, the racing interface works alongside the sports betting section to the extent that you can combine sports and racing betting selections in your betting slip.


Live Sports Betting

Due to Australia‚Äôs Interactive Gambling Act 1, live online betting is not available for Australians. Australian customers must phone in to bet live. CrownBet’s live sports betting line up is limited, with only NRL, AFL and NFL available at the time of review. If live online sports betting is what you’re after, be sure to check out our survey of betting agencies that offer live online betting.

Upsides

  • 100% Australian owned
  • Members can opt to receive a Visa Prepaid card to access winnings quickly
  • Frequent betting promotions
  • $0.01 minimum online wager
  • The free bet bonus can be used as separate wagers rather than wagered in one hit
  • The Android and iOS Apps enable members to view AFL matches live
  • International thoroughbred racing
  • Intuitive betting interface
  • CrownBet and the Crown Signature Club will launch a loyalty program partnership, with CrownBet members to earn Crown Signature points with every racing and sports bet they place.

Downsides

  • No online in-play betting (due to Australian law)1
  • CrownBet “reserve the right to close, impose limits on or remove products from Your Account without providing reasons or notice.”
  • Very limited help section at the time of review

Bottom Line

Now under the ownership of former Sportsbet owner Matthew Tripp and James Packer’s Crown Resorts, CrownBet markets itself as the largest 100% Australian-owned bookmaker. With a new modern interface and a strong betting selection, the service is now well placed to compete with the large overseas entrants in the Australian market. The betting selection has improved in leaps and bounds since we first reviewed the service under its previous name “Betezy” and the interface now includes all of the multi betting features that you would expect of a modern sportsbook. CrownBet is large enough to work as a sole bookmaker membership and is well worth checking out, especially if you’re looking for an Australian-owned bookmaker.

Notes and Sources

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