Pinnacle Review

Introduction

Pinnacle Sports interface

The following is an in-depth review of the betting agency Pinnacle Sports. This review covers the history, features, interface, sports & racing markets, upsides and downsides of the service.

This review is part of our comprehensive Bookmaker Reviews section. The Betting Agencies page provides information and reviews for other sports betting agencies that are suitable for Australians. The following details are updated periodically to keep them up to date.


History, Location and Licence

Founded in 1998, Pinnacle Sports is located on the island of Curaçao in the Caribbean and is licensed by the Government of Curaçao. The company is a truly global sportsbook, boasting customers from over 100 countries. Since 2004, Pinnacle Sports has offered online casino gaming in addition to its sportsbook. 1

The biggest draw card of Pinnacle Sports is its odds. To the best of our knowledge it offers the lowest margins (best value odds) of any bookmaker. Pinnacle Sports claims to offer 60% better odds than other bookmakers, and our bookmaker margin survey supports this claim. For example, Pinnacle Sports offers line odds between 1.95 and 1.96, while most bookmaker line odds range between 1.90 and 1.92. The Pinnacle Sports business model is centred around low margins and high turnover.

Pinnacle Sports has a reputation for offering higher limits and accepting arbitrage betting3, which will appeal to high-stakes punters. Crucially, they also have an explicit ‘Winners Welcome’ policy. Pinnacle Sports actively identify successful punters and use those clients to their own advantage by shifting lines and odds based on their activity. We receive complaints all the time from punters with other bookmakers who have had their accounts suspended for winning. We have received no such complaints from Pinnacle Sports members.

In March 2015 Pinnacle Sports attained a Gaming Licence with the Malta Gaming Authority (MGA). This is in addition to its licence in Curaçao. 4

In June 2016 Pinnacle Sports was re-branded as Pinnacle following their acquisition of the Pinnacle domain name.

Services and Features

New member offers Pinnacle Sports offers better value odds in place of traditional sign up bonuses.
Deposit options Australian customers: credit/debit card, POLi, bank transfer (to an Australian account), Skrill (Moneybookers) (including Skrill 1-Tap), Neteller, EntroPay, ClickandBuy
Withdrawal options Australian customers: credit/debit card, bank transfer (from an Australian bank account), Skrill (Moneybookers), Neteller, EntroPay, ClickandBuy
Transaction fees None for deposits. Members get one free withdrawal per calendar month. Additional withdrawals cost between $20 and $35. Note that failure to meet their deposit roll-over threshold (five times deposit amount) will incur a 3% processing fee on the deposit and any applicable withdrawal fee.
Currencies AUD, CAD, RMB, CZK, DKK, EUR, GBP, HKD, JPY, MYR, NOK, NZD, PLN, SEK, SGD, THB, TWD, USD
Languages English, 简体中文, 繁體中文, Suomi, Français, Deutsch, עברית, Italiano, 日本語, Norsk, Polski, Português, Русский, Español, Svenska, ภาษาไทย
Odds formats Decimal, American, Hong Kong
Minimum deposit POLi: $30
Moneybookers, bank transfer, ClickandBuy, NETeller: $15
Credit card, Entropay: equivalent to EUR €20
Minimum bet $1 USD or the equivalent in your local currency
Maximum payout The maximum limits vary per sport & league but are clearly marked when you view the odds. Pinnacle Sports claims to offer the highest maximum limits for Internet betting in the industry.
Deposit turnover requirements 3x to avoid a 3% processing fee and any applicable withdrawal fee
Bonus credit turnover requirements N/A
Bookmaker margin 2.7% (see below for more details)
Credit facilities None
Forbidden Jurisdictions The USA and its territories, the French Republic and its territories, United Kingdom, Netherlands (including Curacao and other countries and territories that form part of the Kingdom of Netherlands), Spain, the German state of Baden-Württemberg, Singapore, Democratic People’s Republic of Korea and any other country which may prohibit the offering on online gambling to its residents or to any person within such country.
Mobile betting A mobile version of the website is available
Identity checks Pinnacle Sports reserves the right to request valid proof of identification from all players. Valid proof of identification includes but is not limited to, a picture ID (copy of passport, driver’s license or national ID card) and a recent utility bill listing your name and address as proof of residence.
Dormant account fees An Inactive Account Fee of €5 (or currency equivalent) per calendar month applies if:
i. there has been no log in or log out recorded on your Account for twelve consecutive months or more; and
ii. your Account is in credit
You will be notified that we will start charging you the fees on the eleventh month of inactivity and you will always have the option to log-in and withdraw your funds.

 

Betting Interface and Website Layout

Pinnacle Sports navigation

Rather than use the ubiquitous three-column, [navigation | odds | betting slip] layout that is popular with other bookmakers, the Pinnacle Sports interface displays the navigation, odds, and betting slip one at a time. Each takes up the entire width of the page, and proceeding from one step to the next takes you to a new page. With that being said, the sport top categories are displayed above the odds and betting slip area to facilitate faster navigation.

The sports navigation area consists of a two-column page with drop down menus to select sporting leagues and sub-categories. Sub-categories are displayed without reloading the page to save time. The sports are colour coded to highlight which sports are available to bet on and which aren’t.


Pinnacle Sports odds display

The odds display is unspectacular, but functional. It takes up the entire width of the site and functions as a giant input form. This is in contrast to other bookmakers where you click on the odds and the selection is added to the betting slip. Here, you input your wager amounts into the boxes corresponding to your selections. The maximum accepted wager amounts are displayed when you hover your mouse over a wager input box.

Pinnacle Sports uses slightly different betting terms to what you may be used to. For example, they use ‘1×2’ or ‘Money Line’ instead of ‘head-to-head’. It doesn’t take long to get used to the different terminology.


Pinnacle Sports betting slip

Once you submit your bets you are taken to taken to a betting slip where you can review your wagers before submitting them. Multi betting (Parlays / Accumulators) are supported, but through a separate page.

In summary, the Pinnacle Sports interface is perfectly functional, but not as beginner-friendly as it could be. Exotic multi betting is a notable absence.


Bookmaker Margin

In our most recent bookmaker margin survey, Pinnacle Sports had an average bookmaker margin of 2.7%, which was the lowest of the twenty betting agencies surveyed and far below the median of 4.9%. From a punter’s perspective, the lower the margin, the better. Pinnacle Sports’ competitive odds are its biggest strength, with 1.952 line odds offered on most markets.

Sports Markets

The betting selection is adequate, but is not a strength of the service. The NRL and AFL are cratered for, but you have to look under ‘Football betting’ to find the AFL odds. For most NRL and AFL fixtures, Pinnacle Sports offers line, head to head and total points markets. If you enjoy exotic wagers on domestic sports, we recommend an Australian-licensed bookmaker.

As you would expect, international sports are well catered for, with virtually every soccer league under the sun covered. Miscellaneous markets such as Starcraft 2, World Series of Poker and politics are available.

Overall, the selection is more than adequate for most punter’s needs, although some will prefer to use the service useful in conjunction with an Australian bookmaker membership.

Horse Racing

No racing markets were available at the time of review.

Live Sports Betting

Another major draw card of Pinnacle Sports is it enables Australians to bet live online. The live betting interface is the same as that used for the rest of the website. Unfortunately, you have to refresh the page to view the latest odds and the website doesn’t feature live video feeds. If live online sports betting is what you’re after, be sure to check out our survey of betting agencies that offer live online betting.

Other Features

Members can access an XML feed for the Pinnacle Sports odds. This is a great feature for the technically minded punters who wish to set up applications that monitor the latest odds.

Upsides

  • Excellent reputation in the betting community
  • Best odds of any bookmaker we’ve surveyed
  • Accepts arbitrage betting
  • Policy of not banning or limiting successful punters
  • Good selection of deposit and withdrawal options, including POLi.2
  • Claims to offer the highest maximum limits for Internet betting in the industry.
  • They have an Australian bank account, which enables Australians to deposit and withdraw funds without incurring bank fees.
  • Credit and debit card deposits are processed in Australian Dollars
  • Live online betting
  • API for odds and automated betting

Downsides

  • Basic interface
  • Limited betting selection for each event, with a focus on head-to-head, line and total score markets
  • No exotic multi betting
  • Website sometimes slow
  • No horse racing markets
  • Website uses American betting terminology (moneyline, parlay, etc.)
  • Not licensed in Australia
  • Instead of choosing a username, members are assigned a Client ID for logging in
  • Failure to meet their deposit roll-over threshold (three times deposit amount) will incur a 3% processing fee on the deposit and any applicable withdrawal fee.

Bottom Line

Pinnacle Sports offers by far the best value odds in the industry. It also enables Australians to bet live online. The interface is not feature-packed, but is perfectly functional. For many punters, Pinnacle Sports’ biggest drawcard is its reputation for accepting high-stakes wagers and not banning successful punters. If you wager with the genuine intent of winning money, then a Pinnacle Sports membership is a must.

Notes and Sources

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